According to Russian legislation, a customer has the right to exchange or request a return of a quality product purchased on the website within 7 calendar days, considering the distance selling method.
Return of products is possible if the product's appearance and consumer properties are preserved.
To initiate a return, please write to our email address email@example.com
After receiving your request via email, we will send you a template for the return application.
To receive a refund, you need to fill out the template, scan it, and send it back to us in response to our email. Additionally, you should send the product back to us via courier to the address of our showroom.
Showroom address: St. Petersburg, Mayakovskogo St., 21.
Contact person: +7 (921) 922 57 31
Mon-Fri: 11:00 AM - 8:00 PM
Sat-Sun: 12:00 PM - 8:00 PM
The cost of returning the product is borne by the customer.
Bed linen, towels, and books are not eligible for exchange or return.