We prepare and dispatch orders within 1 working day from the moment the order is received in our system. You will receive an email from us with detailed information about self-pickup or the shipment details of your order through the courier service.

The warranty period for clothing and household items is 14 days from the date of receipt.

According to Russian law, a customer can exchange or return a quality product within 14 calendar days.

Returns for products purchased at our showroom are only possible at the showroom itself, provided that the appearance and consumer properties of the product are preserved.

Showroom Address: St. Petersburg, Mayakovskogo Street, 21. Mon-Fri: 11:00 AM - 8:00 PM Sat-Sun: 12:00 PM - 8:00 PM

Bedding, towels, and books are not eligible for exchange or return.

According to Russian law, a customer can exchange or return a quality product purchased on the website within 7 calendar days, taking into account the remote sales method.

Returns are possible if the appearance and consumer properties of the product are preserved.

To do this, you need to contact our email address store@delo-design.com. After receiving your request via email, we will send you a return application template. To receive a refund, you must fill out the template, scan it, and send it back to us by email, as well as return the product to our showroom address via courier.

Showroom Address: St. Petersburg, Mayakovskogo Street, 21.
Contact Person: +7 (921) 922 57 31
Mon-Fri: 11:00 AM - 8:00 PM
Sat-Sun: 12:00 PM - 8:00 PM

The cost of returning the product is the responsibility of the buyer.

Bedding, towels, and books are not eligible for exchange or return.