According to Russian law, a customer can exchange or return a quality product purchased on the website within 7 calendar days, taking into account the remote sales method.
Returns are possible if the appearance and consumer properties of the product are preserved.
To do this, you need to contact our email address firstname.lastname@example.org
. After receiving your request via email, we will send you a return application template. To receive a refund, you must fill out the template, scan it, and send it back to us by email, as well as return the product to our showroom address via courier.
Showroom Address: St. Petersburg, Mayakovskogo Street, 21.
Contact Person: +7 (921) 922 57 31
Mon-Fri: 11:00 AM - 8:00 PM
Sat-Sun: 12:00 PM - 8:00 PM
The cost of returning the product is the responsibility of the buyer.
Bedding, towels, and books are not eligible for exchange or return.